I should be able to close your account from my end. Could you please confirm if you would like your account to be closed? As a gente reminder, please know that regardless of an old account being closed, suspended, or the registration was not accepted, a user cannot have more than one account on Upwork.
On your next reply, kindly confirm if you would like to close your account.
I am at the stage of creating my freelancer profile and the country of my account was automatically set to UK. There is no way to change this given the current situation as all page requests going to account settings are redirected to create profile page (this is something that you should fix). Please change the country of my account to Romania in order for me to complete the create profile process and verify my phone number.