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Can't change country

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Active Member
Wendy H Member Since: Feb 9, 2020
2401 of 2,830

Hi Community, 

 

I have recently signed up with Upwork and I realised that I can not change the country bymyself. I was in Malaysia when I signed it ip and now in Singapore. But the country is unreviseble. Could you please help?

 

Thanks.

 

Wendy

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2402 of 2,830

Hi Wendy, 

 

A member of the team will reach out to you with more information about your account. 


-Avery
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Active Member
Hector R Member Since: Feb 4, 2020
2403 of 2,830

Hi, I can not change the country from USA to Venezuela. I reported the issue few days ago. Please help me.

 

Regards.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2404 of 2,830

Hi Hector,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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Active Member
Hector R Member Since: Feb 4, 2020
2405 of 2,830

Yes, I erased cookies, then, changed from Chrome to Firefox. Now I am trying from another laptop to complete the registration, and I still have the same issue.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2406 of 2,830

I'm sorry to hear that the issue persists, Hector. 

 

One of our team members will reach out to you directly via a support ticket to assist you with this issue. 

 

Thank you for your patience. 

~ Bojan
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Active Member
Hector R Member Since: Feb 4, 2020
2407 of 2,830

Thanks a lot. I will wait for the solution.

Regards!

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Active Member
Faisal H Member Since: Feb 11, 2020
2408 of 2,830

I also have the same issue. I want my country to be set as Pakistan, right now it is United Kingdom.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2409 of 2,830

Hi Faisal,

 

Your country is now is updated, thank you.


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Active Member
Faisal H Member Since: Feb 11, 2020
2410 of 2,830

Thank you Goran

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