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Can't change country

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2451 of 3,294

Hi Casandra,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Rammel T Member Since: Feb 8, 2020
2452 of 3,294

Im new here as a freelancer in Upwork. I am setting it up and now im in the location section. It's not letting me to change the country to philippines. All it has is just USA and it is grayed out. Hope you can help me. Thanks

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2453 of 3,294

Hi Rammel,

 

Thanks for reaching out to us. I checked and it seems that your country is already set to the Philippines. Could you please try clearing your cache and cookies or use a different browser? Let us know if the problem persists so that we can assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Mary I Member Since: Feb 8, 2020
2454 of 3,294

I am trying to set up an account but the address section defaults to the US.Help please.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2455 of 3,294

Hi Mary,

 

I checked your account, and it looks like it is already set to Canada. You may continue adding the rest of your profile. If you need any assistance, please let us know. Thank you.


-Joanne
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Active Member
Siddhant M Member Since: Jan 12, 2018
2456 of 3,294

Hi Upwork Team,

 

I have moved to Canada. Kindly change my country accordingly.

 

Regards

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Community Guru
Nichola L Member Since: Mar 13, 2015
2457 of 3,294

 

 


Siddhant M wrote:

Hi Upwork Team,

 

I have moved to Canada. Kindly change my country accordingly.

 

Regards


___________________________________
You moved to Toronto, United States? When was that?  

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Community Guru
Preston H Member Since: Nov 24, 2014
2458 of 3,294

Toronto is in Ohio.

Screen Shot 2020-02-08 at 2.46.18 PM.png

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Community Guru
Nichola L Member Since: Mar 13, 2015
2459 of 3,294

Preston H wrote:

Toronto is in Ohio.

Screen Shot 2020-02-08 at 2.46.18 PM.png


Yes, except that, that particular freelancer said he'd moved to Canada, which appears to have changed its hours to suit the FL.

 

And I forgot to add that he also stole his profile from someone on LinkedIn.  

 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2460 of 3,294

Hi Siddhant,

 

I checked your account, and it seems like the team has already reached out to you requesting that you complete the ID verification process. Please follow the steps they shared with you so that you can complete this step. Thank you!


-Joanne
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