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Can't change country

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2691 of 3,829

Hi Claire,

 

Your country is updated, thank you.


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Active Member
Claire O Member Since: Feb 5, 2020
2692 of 3,829

Thanks Goran, but alas, I have another problem!

I live and work in the UK but have an Irish passport. The verification process requests that I upload identification but I do not hold a driver's license.  As an Irish citisen, (even after Brexit), I hold the right to live and work here.  

I am eager to get going and have seen some jobs I'd like to send proposals for. How can I fix this? I did try to upload my Irish passport on the off - chance, but no luck

Help!

Thanks,

Claire

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2693 of 3,829

Hi Claire,


Thank you for the additional details. Our team will reach out to you on your ticket with additional instructions on how to complete your verification process. 


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Active Member
Susan S Member Since: Feb 5, 2020
2694 of 3,829

I am trying to finish signing up. It seems I logged into upwork when I was traveling and now I can't change it to the US where I live. Please help

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2695 of 3,829

Hi Susan,

 

Your country has been updated to the United States. Feel free to add the rest of the information on your profile.

 

Thank you!


~ Bojan
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Active Member
Ssuyu P Member Since: Feb 5, 2020
2696 of 3,829

I chose a wrong country base when I was trying to sign up, thus I can't verify my phone number. Can someone please help? Thank you!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2697 of 3,829

Hi Ssuyu, 

 

The team will reach out to you through an email with more information about your account. 


-Avery
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Active Member
Ava S Member Since: Feb 6, 2020
2698 of 3,829

Hi there - I am trying to apply as a freelancer. Do I have to have a US address to apply? 

I'm English but living in France and I can't change the country from the United States to put my own French  address in. 

Can you help with this?

 

Thanks 

 

Ava

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2699 of 3,829

Hi Ava, 


I checked your account and can see that the country is already set to France. Let me know if this is not what you are seeing on your end after clearing your cookies or using a different browser so that I can assist you further. 


-Avery
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Active Member
Sathish V Member Since: Feb 7, 2020
2700 of 3,829

hi Team,

 

While travelling to India i have signup with upwork. But unfortunate my upwork location is showing as US location which i need to change. Can you please help me to change my location to India so that i can able to update all the profile details.

 

Thanks

Sathish.V

 

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