Can't change country

Claudia C · Feb 9, 2020 04:10:31 AM

Hi!

I am creating my profile and in "step 9 - Location", the button to choose the country does not allow changing to my country of residence, Portugal. 

How should I proceed?

Thank you,
Cláudia Moreira

Joynul A · Feb 9, 2020 04:32:19 AM

Please clean your browser cache then try it.

Joynul

Claudia C · Feb 9, 2020 10:45:50 AM

Hi!

I was creating my profile and inside location i was unable to change to my country, Portugal.

Thank you,

Cláudia Moreira

Joanne Marie P · Feb 9, 2020 03:19:49 PM

Hi Claudia,

I checked your account, I can confirm that your country is already set to Portugal. You may now continue adding the rest of your profile. Let us know if you need further help. Thanks!

-Joanne

Claudia C · Feb 11, 2020 04:40:28 AM

Thank you! Problem solved!

Claudia C · Feb 11, 2020 04:41:06 AM

Thank you! Problem solved!

Juan E · Feb 9, 2020 05:46:55 PM

Hi, I can't change my country from the USA to Argentina, can you help me with that?

Avery O · Feb 9, 2020 07:57:47 PM

Hi Juan,

A member of our team will reach out to you with more information about your account.

-Avery

Wendy H · Feb 9, 2020 08:30:33 PM

Hi Community,

I have recently signed up with Upwork and I realised that I can not change the country bymyself. I was in Malaysia when I signed it ip and now in Singapore. But the country is unreviseble. Could you please help?

Thanks.

Wendy

Avery O · Feb 9, 2020 09:08:52 PM

Hi Wendy,

A member of the team will reach out to you with more information about your account.

-Avery