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Can't change country

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Community Guru
Jennifer M Member Since: May 17, 2015
3831 of 3,892

banned for NO REASON incoming.

 

It's where you're located not where you pay taxes.

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Active Member
Meilin R Member Since: Aug 20, 2020
3832 of 3,892
Thanks for reply although did not quite understand. I need to change since
am headed back, any suggestions how to make it available
thanks
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3833 of 3,892

Hi Meilin,

 

 Your country should reflect the one you're physically located in and be able to verify it.

 Could you please confirm if you're currently located in the US? 


~ Bojan
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Active Member
Heather A Member Since: Sep 10, 2017
3834 of 3,892

hello, I originally started my account in the UK, now moved to the US and want to change my address and country. It is not letting me do this. It just says I need to make sure the tax info is updated, which I have done. How can I change my location? I think someone at Upwork needs to change this for me.

 

thanks

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3835 of 3,892

Hi Heather,

 

Your country was updated as per your request to the US. Let us know if you need any further assistance. 


~ Bojan
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Active Member
Abeer P Member Since: Sep 14, 2020
3836 of 3,892

Hi, 
I am a freelancer and I had my account when I was outside the United States in Morocco. I am now in the U.S. and allowed to work but Upwork won't let me change my location. It is requiring that I provide a W-8BEN form but then doesn't have any place for me to upload it. 

Can someone please explain how do we do this?

Thanks, 

Abeer

 Edit
 
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3837 of 3,892

Hi Abeer,

 

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Giovanna L Member Since: Sep 24, 2020
3838 of 3,892

Dear Upwork Support Team,

 

I am experiencing some issues when I try to edit the "Location" in my profile.

I created the profile while leaving in Switzerland, but I am now resident in France.

Could you please help me out making the necessary change?

 

Many thanks in advance!

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3839 of 3,892

Hi Giovanna,

 

Your country is now updated, thank you.


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Active Member
Giovanna L Member Since: Sep 24, 2020
3840 of 3,892
Thanks a lot for taking such a prompt action.
Best,

Giovanna
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