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Can't change country

Active Member
Jessica S Member Since: Nov 11, 2018
401 of 1,191
Thanks so much for your quick reply,
Much appreciated,
Community Guru
Petra R Member Since: Aug 3, 2011
402 of 1,191

@Avery O wrote:

Hi Jessica, 

I have changed your country from United Kingdom to Albania as requested. 

 This is so weird.

She asked to have her profile changed from Albania to the UK, not from the UK to Albania...


to UK.jpg


The profile was set up yesterday and states that she is currently in Oxford (which, last I looked, is in the UK, not in Albania)

It seems unlikely that Jessica moved from Oxford to Albania this morning...


Avery O Moderator Member Since: Nov 23, 2015
403 of 1,191

Thanks, Petra. It was a mix-up from my end. Please know that I changed it from Albania to UK, but mixed-up my reply.

Active Member
Mahdi P Member Since: Nov 15, 2018
404 of 1,191
Hi, I have the same problem in the profile creation step. I am living in Turkey, but the field shows the United States and I can't change it.
Joanne Marie P Moderator Member Since: Nov 26, 2017
405 of 1,191

Hi Mahdi,


I have updated your country to Turkey. Please complete your profile and submit it for review when you're done. Thank you!

Active Member
Alhasan D Member Since: Nov 17, 2018
406 of 1,191

Hi everyone Smiley Very Happy
Sorry to bother you, but I'm new here at this platform. I'm creating my account and I live in Germany, Leipzig But for some reason I can't change my country as it apperes to be United State and it's locked and I'm unable to change it.
I would be really grateful if someone could help me or know anything about it.
Thanks in advance.

Alhasan **Edited for Community Guidelines**

Joanne Marie P Moderator Member Since: Nov 26, 2017
407 of 1,191

Hi Alhasan,


I've updated your country to Germany. Please complete your profile and submit it for review. Thank you!

Active Member
Misha R Member Since: Nov 17, 2018
408 of 1,191

Hello! My country too seems to be stuck on United States of America while being a foreigner living in China. Can you help me out?

Bojan S Moderator Member Since: Mar 9, 2018
409 of 1,191

Hi Misha,


We have updated it from our end to China. Let us know if you need further assistance.

~ Bojan
Active Member
Nirja B Member Since: Nov 20, 2018
410 of 1,191
I, for some reason am unable to select my country. It is showing United States and there is no option to change it. I can't complete my profile due to this. It will be great if someone can help me with this problem.