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Can't change country

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Active Member
Skill Seeds L Member Since: Jul 4, 2020
551 of 3,629

Hello, Please can you help me change my country to Nigeria? I don't leave in the US and mistakenly didn't change it before proceeding. 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
552 of 3,629

Hi there,

 

I updated your country to Nigeria as per your request.

 

As a gentle reminder, please note that your profile must represent you as an individual and that all the information in your profile needs to be accurate, truthful, and verifiable.

 

You may also want to check out this help article for more information about agencies.

 

Thank you.

~ Aleksandar
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Active Member
Antisia M Member Since: Jul 6, 2020
553 of 3,629

Hello,

 

I am trying to create an account. But unable to change the country from US(which is marked gray) to my country(Russia) in a location page. Could you help? Thanks in advance.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
554 of 3,629

Hi  Antisia,

 

Your country was updated to Russia as per your request.

 

Thank you!


~ Bojan
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Active Member
Antisia M Member Since: Jul 6, 2020
555 of 3,629

Hello.

 

Thank you, the country is changed now. However, there is another problem now. When I tried to type in my street and city/province, I wasn't able to do it because it's suggests only American address. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
556 of 3,629

Hi Antisia,

 

Please clear your cache and cookies and then try to add your street address first. If you`re still experiencing the same problem after this, let me know here. Thank you.


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Active Member
Antisia M Member Since: Jul 6, 2020
557 of 3,629

Hi Goran,

 

Thank you for the reply. Unfortunately it didn't work. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
558 of 3,629

Hi Antisia,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your address. Thank you.


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Active Member
Faizan A Member Since: Jul 13, 2020
559 of 3,629

Hi Nina,

 

I am also stuck at the country selection stage, the country section is greyed with the USA.

 

Kindly help me out.

 

Regards,

Faizan

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
560 of 3,629

Hi Faizan,

 

Please let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.

 

Thank you.

~ Aleksandar
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