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Can't change country

Active Member
Eleonore R Member Since: Sep 3, 2018
81 of 941

Hello!

My country is set for Germany but I live in the UK. Can you please update my country?

Thank you

Moderator
Goran V Moderator Member Since: Mar 24, 2017
82 of 941

Hi Eleonore,

Your country is changed to UK now, feel free to fill in the rest of the address. Thank you.


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Active Member
Kate S Member Since: Oct 25, 2018
83 of 941
Hi Avery,

Would you also be able to assist me in changing my country of residence please? I have recently relocated permanently to Australia, and would like this to be reflected on my profile. Thank you for your help.

Kate.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
84 of 941

Hi Kate,

 

I've just updated your country, feel free to update the rest of your address as well. Thank you.


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Active Member
Ndianabasi E Member Since: Nov 14, 2018
85 of 941

Hi, I reside in Nigeria, but the defualt setting on my profile is United states. Please help me change it so that I can update my profile.

Thank You.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
86 of 941

Hi Ndianabasi,

I've just updated your country to Nigeria, you can fill out the rest of your address by going to Settings > My Info. Thank you.


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Active Member
Apple Pie V Member Since: Oct 27, 2018
87 of 941
Hi,

I just migrated in the US and I can’t change my address. I’m stuck in a loop between unable to change my address because I need to update my tax information and unable to update my tax info because of my old address. Please help. Thanks!
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
88 of 941

Hi Apple Pie,

 

One of our team members will reach out to you directly and assist you regarding your concern!

~ Bojan
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Active Member
Rahme V Member Since: Dec 4, 2018
89 of 941

Hi, I have the same problem. I opened the account when I was living in Cyprus but I live in Barcelona now. Whenever I try to go to Contact Info settings, it jumps to Security tab instead and I cannot make any changes on my location. I'd appreciate if you could help. Many thanks!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
90 of 941

Hi Rahme,

 

I have updated your country to Spain, please feel free to add the rest of the information to your account.

In order to resolve your redirecting issue in the account settings menu which is showing your Security tab. Please set up your security question and you won't be redirected to that page anymore in your account settings.

Let us know if you need further assistance.

Thank you.

~ Bojan
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