Can't change paypal account

I'm trying to update my papal account and having zero luck. I've been stuck with no way of removing my old one or adding a new one. I got to a point where it asked if I wanted to remove my old papal account, I agreed. It was still there. I updated my contact email address to the same as what I want the paypal to because I read they were "linked" but still no luck. I've clicked 'not your papal account' but just get taken the help topic that doesn't help. Please help Thanks

Community Manager
Community Manager

Hi Charles,


PayPal account you are adding needs to match the email address you have on file for your Upwork account. I see you requested to change that already but haven't confirmed yet. Once you confirm the new email, you'll be able to add a PayPal account with the same address.

~ Valeria