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Can't confirm email

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
31 of 72

Hi Brandon,

Did you checked your spam and junk email as well?


Untitled
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Active Member
Tehmina M Member Since: Feb 6, 2018
32 of 72

I have just created my Upwork Freelancer account,
I am not received any confirmation email and despite clicking resend  email , I am unable to proceed.

 

Please can someone help me out.

 

Thanks

 

TM

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Active Member
Alina R Member Since: Feb 6, 2018
33 of 72

Hello, 

I have been trying my best to sign up for Upwork, but I can't get past the email verification. I have prompted it to re-send the verification more than 4 times now. I have checked my junk and spam folders. I just don't have it! I hope a solution can be found. The email I used is: arachfor@youngfreelancer.net

Thank you so much

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Community Guru
Nina K Member Since: Nov 29, 2017
34 of 72

Hi Alina,

I see you have a ticket open with our Support  team about this, please expect to be updated directly via the ticket with more information soon, thank you!

~Nina
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Active Member
Andy F Member Since: Nov 30, 2017
35 of 72

Hi. 

I have been doing my best to sign up with Upwork, but I can't get past the 'Verify your email address to access all of Upwork' screen because no email verification has been received.

I've tried a dozen times. I've also tried a different address.

 

When I click re-send, I get this 'This almost never happens, but something went wrong. Please try again later or contact support for assistance.'

 

Both are Gmail inboxes, and I have checked spam/trash on both... still nothing.

Any help would be appreciated.

Thanks.

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
36 of 72

Hi Andy,

 

If you can't see the email in the spam folder of your registered email address, please try one more time and let us know if you have received the email or if you need further assistance. The recent maintenance might have affected your request so please give it another try now that maintenance is completed.

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Active Member
Alistair L Member Since: Nov 30, 2017
37 of 72

Yeah, I'm getting the same problem. 

I don't have a spam box. 

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Active Member
Maud A Member Since: Nov 30, 2017
38 of 72

See title! It would be epic to receive the verification email 

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
39 of 72

Hi all,

 

As an update, our team identified and resolved an issue with sending notification emails within the last hour. I'd like to kindly ask you to try using the button again and let me know if you've received the verification email.

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Active Member
Andy F Member Since: Nov 30, 2017
40 of 72

Awesome, all sorted. Thank you!

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