Can't contact support and create thread in community discussions

[spawnex]

Hello everyone,

A friend's of mine account has been suspended and he can't reach the support team and even left message here in community discussions. He's was an active member until his account has been suspended (participated in talent clouds programs, has active contracts etc).

Here his profile:

**Edited for community guidelines**

Any of the moderators team could contact him or let leave messages here to try resolve his issue?

Regards,
Bohdan

[BojanS]

Hi Bohdan,

I'll go ahead and follow up with the team handling your friend's case and one of our agents to reach out to your friend directly via support ticket as soon as possible. 

Thank you.

[spawnex]

Hi Bojan!

Is there any updates about my issue?

No one has contacted my friend yet.

[g_vasilevski]

Hi Bohdan,

Unfortunately we can't share details for another user with you. Your friend can refer to the notifications and details that were sent to them via ticket and email. Thank you.

[spawnex]

I don’t need any details. My friend is sitting next to me and we aren’t seeing any notifications in his upwork account and any new emails.

To be sure we’re on the same line.

His account id - **Edited for Community Guidelines**

His email:
**Edited for Community Guidelines**