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gfxproduction
Community Member

Can't create an Agency account or contact Upwork support

Hello,

 

I have a freelancer account  on upwork and I would like to create an agency profile to add team work membres so we can work on some projects together. But, there is only an option to create a client account and no option for creating an agency acount in the contact info settings page. I tried to find a way to contact upwork support but there is no way but that bot chat that doesn't and can't help on anything. Please, anyone can help me on this ?

 

Thnak you, 

3 REPLIES 3
petra_r
Community Member


Idris O wrote:

I have a freelancer account  on upwork and I would like to create an agency profile to add team work membres so we can work on some projects together. But, there is only an option to create a client account and no option for creating an agency acount in the contact info settings page.


Did you previously have an agency profile and closed it?

Yes, an Agent restored it and now it is fixed. Thank you for your help !

BojanS
Community Manager
Community Manager

Hi Idris,

 

We’ll have one of our agents reach out to you via a support ticket to look into this and assist you accordingly. 

 

Thank you for reaching out to us.

~ Bojan
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