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Can't delete work diary snapshot

yitwail
Community Guru

I like to manually delete snapshots with 1 or 2 minutes of activity on it, but lately, when I try to delete, I get an "Error delete snapshots" error message. I've tried 2 different browsers with the same result. Has anyone else experienced this, and know of a workaround?

delete.png

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"No good deed goes unpunished." -- Clare Boothe Luce
2 REPLIES 2
kochubei_valeria
Community Manager
Community Manager

Hi John,

 

It looks like a similar issue has been reported before. Let me share your case with the team as well so they can investigate it further. We'll get back to you once we have more information.

~ Valeria
Upwork

Valeria, I created a support ticket, and they told me to navigate to https://www.upwork.com/clearcookies and once I did that and logged back in, I was able to delete screenshots. I wish I didn't have to do that, but at least I have a workaround.

__________________________________________________
"No good deed goes unpunished." -- Clare Boothe Luce
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