Feb 24, 2021 04:53:35 AM by Akram T
I need someone to check files I received from a client for urgent work but I can't open cause of this
"It is not safe to download this file. If you really want to access this file please contact Customer Support."
Solved! Go to Solution.
Feb 24, 2021 04:59:43 AM by Aleksandar D
Hi Akram,
I checked and it looks like you already created a support ticket regarding the files. I'll follow up with the team and you can expect an update very soon.
Thank you.
Feb 24, 2021 04:59:43 AM by Aleksandar D
Hi Akram,
I checked and it looks like you already created a support ticket regarding the files. I'll follow up with the team and you can expect an update very soon.
Thank you.
Feb 24, 2021 05:37:21 AM by Wes C
Akram T wrote:I need someone to check files I received from a client for urgent work but I can't open cause of this
"It is not safe to download this file. If you really want to access this file please contact Customer Support."
I suggest you have the client send it to you through a different route, like Dropbox or Google Drive. It's taken me days to get a file like this from CS.
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