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e_naj
Community Member

Can't get access to my account

I can't log in to my account.

This is it:

**Edited for community guidelines**


I had to create this new account because otherwise you guys are unreachable.

I wanted to log in today with my account, I always signed in with Google. Today, each time I tried it failed, and displayed the message "That Google account is not recognized on Upwork".

I checked out a thread here about it, and the solution didn't work.

So I tried to contact you, but I couldn't because I have to be logged in. So I tried signing up again. So I pressed the button "Sign In with Google", and this time the message was "That email is already in use on Upwork". (pic below)

So, apparently you can detect it, but it can't be used to get access somehow.

So I created this account to communicate with you, but I used the same email I used to sign in with Google.

**Edited for community guidelines**


Please help.

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Eze,

 

One of our team members will reach out to you directly via email to assist you with your account access. Please close your new account in order not to violate UpworksTOS.

 

Thank you!

~ Bojan
Upwork
e_naj
Community Member

Thank you, will delete this account immediately.

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