Can't install Time Tracker and contact Support

[#1]

Upwork time tracker took screenshots every 10 minutes but didn't track any time. So I tried to restart the application and after that I was unable to login. Then I uninstalled the app but I can't install it again. The Installation process begins, but it can't connect to the site, and asks me to verify that I'm a human (attached screenshot 1 and 2).

Also, whenever I refresh the Upwork webpage I get the same verification request (attached screenshot 3).

I can't open any of the Support Centar pages, so I can't file disputes or have live chat.

I tried different browsers, I deleted cache and cookies, etc.

Any help?

Thank you!

[#2]

Hi Milutin,

Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to investigate further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Additional details that may help us/the team investigate your concern better

You may also like to check this help article about installing the Upwork Desktop App.