Can't log in due to old phone number for verification

[tashgraceallen]

Hi there,

I'm hoping someone can help me to log in.

When I log in, it requests verification by sending a code to my phone. I recently moved countries but the only phone number I had on my account is now obsolete. There doesn't seem to be another way to verify my account, and I'm blocked out. I have a live contract, so I need to get back in ASAP>

I've tried to log the issue via the customer support system but I'm not hopeful...

Does anyone know who I can contact?

Thanks!
Tash

[AleksandarD]

Hi Natasha,

I'm sorry to hear about your difficulties logging in. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[tashgraceallen]

Thank you! I look forward to hearing from someone.