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» Forums » Freelancers » Re: Can't login to my account
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kpcmln
Community Member

Can't login to my account

I was logged out from all devices and everytime I try to login it says username is incorrect. Pretty sure I am using the correct email. Had to create this new account to ask for help.

2 REPLIES 2
NikolaS
Moderator
Moderator

Hi Krisia,

 

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page. Please note that having multiple accounts is a serious violation of Upwork's Terms of Service

 

~ Nikola
Upwork
kpcmln
Community Member

Thanks Nikola! I'm already in contact with one of the support team members.

 

I am aware of this violation, however I couldn't find solutions from existing help articles and apparently getting further assistance requires an account. Anyway, I will only use this account to resolve said issue and it will be closed subsequently. I hope that's all right. 

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