Oct 11, 2020 12:39:11 AM by Krisia P
I was logged out from all devices and everytime I try to login it says username is incorrect. Pretty sure I am using the correct email. Had to create this new account to ask for help.
Oct 11, 2020 04:18:02 AM by Nikola S
Hi Krisia,
One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page. Please note that having multiple accounts is a serious violation of Upwork's Terms of Service.
Oct 11, 2020 06:47:32 AM by Krisia P
Thanks Nikola! I'm already in contact with one of the support team members.
I am aware of this violation, however I couldn't find solutions from existing help articles and apparently getting further assistance requires an account. Anyway, I will only use this account to resolve said issue and it will be closed subsequently. I hope that's all right.