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Community Member

Can't login to my account

I was logged out from all devices and everytime I try to login it says username is incorrect. Pretty sure I am using the correct email. Had to create this new account to ask for help.

Community Manager
Community Manager

Hi Krisia,


One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page. Please note that having multiple accounts is a serious violation of Upwork's Terms of Service


~ Nikola
Community Member

Thanks Nikola! I'm already in contact with one of the support team members.


I am aware of this violation, however I couldn't find solutions from existing help articles and apparently getting further assistance requires an account. Anyway, I will only use this account to resolve said issue and it will be closed subsequently. I hope that's all right. 

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