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Can't open desktop tracker

alexisdent
Active Member
Alexis D Member Since: Mar 23, 2018
1 of 4

My Mac is running on 10.15 and ever since I updated my Upwork app I can no longer open it. I've searched the forum for other solutions -- like uninstalling and reinstalling, and then checking my Google connected settings -- but none of those options worked. Can someone please help me troubleshoot so I can get back to work? Thanks!

gasguirre
Active Member
Gaston A Member Since: Jan 14, 2020
2 of 4

in case you're experiencing the same problem I had on windows, try disconnecting your google account and then login using password. after initial login you can connect again

alexisdent
Active Member
Alexis D Member Since: Mar 23, 2018
3 of 4

As I mentioned in my original post, that didn't work/wasn't even applicable because my account was never connected to Google.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Alexis,

 

Could you, please, refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them. 

 

Thank you!

~ Bojan
Upwork
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