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Can't recover the account I've earned over 10k USD on

154af9b1
Active Member
Irina B Member Since: Jan 21, 2021
1 of 3

Hello all,

I can't log into my other account (https://www.upwork.com/o/profiles/users/~0178470fc8f6cb0a04/) because I moved countries and I can't get it back because I'm having the same problem with my gmail account. The email I used for this account is the same email I initially used for the previous one, but had to change it due to PayPal locking my account. The last login was somewhere around 2 years ago, but had I known that the account would be impossible to get into just because time passed I would have taken better care of it.

I've tried contacting support, but there are no links that I can find on the website that will get me to talk to a human and it's really important that I get the previous account back.

How can I get my previous account back?

Thanks in advance,
Irina.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 3

Hi Irina,

 

Could you please fill out this form? You can use another email address that you do have access to. This will generate a support ticket and our team will assist you further in regaining access to your acount.

 

Thanks!

~Andrea
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154af9b1
Active Member
Irina B Member Since: Jan 21, 2021
3 of 3

Thanks Andrea! Submitted and waiting for an answer. If I manage to get it back like this I'll accept your answer as the solution.

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