Can't send messages

[#1]

Hello!

When you click the messages link in the header of the site, it has a message "Waiting For A Connection" in which you can't send any messages.

I left my screen open for 30 minutes, cleared cache, and the "waiting for connection" is still there. See attached pic. 

Thanks!

Carl

**Edited for Community Guidelines**

[#2]

Hi Carl,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.