Anonymous User
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Can't submit job offer Acceptance

Hi, I am trying to accept a job offer, but everytime I hit submit button, I get this message: "Something went wrong, Please try again!" I tried submitting through Upwork App, but that didn't work either. I just accepted another job offer, and submission was successful. Can you please help me to resolve this issue?

4 REPLIES 4
aocumen
Moderator
Moderator

Hi Yalda, 


We'll have someone from the Customer Support team reach out to you to help you resolve the issue. 


~ Avery
Upwork
nkhan78
Member

I cannot accept offers as the 'Accept Offer' page is not loading properly for last 4-5 hours.

 

It looks like as attached.

vladag
Community Manager
Community Manager

Hi Naser,

 

Please try clearing your cache and cookies, using a different browser and accepting the offer on the Upwork mobile app. If the problem persists please take a screenshot and share the relevant details with Customer Support. We have an issue that might be affecting the offer you're trying to accept and I'll ask our team to follow up with you once you follow the steps above and submit a request.

Untitled

Hi,

Thanks for your quick reply.

As per you instruction, I have placed this problem to Customer Support.

I think there is a problem with html/css of that specific page.

Thank again for your support.

Warm regards,

Andalib