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Can't submit proposal

adrideco
Active Member
Adrien D Member Since: May 21, 2017
1 of 12

The job web page has some bug, informations are like {{ clientName }} and {{ jobsCount }}
I can't submit a proposal to this one

Link: **Edited for Community Guidelines**

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
2 of 12

Hi Adrien,

 

Thanks for the heads-up. We do have a known issue affecting some jobs and displaying code instead of client's details. Our team is working on fixing the root cause as soon as possible and we'll update the Community once we receive a confirmation that this issue has been resolved. Apologies for the inconvenience.

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emiguelina
Community Guru
Elba A Member Since: Feb 28, 2017
3 of 12

Hi, I would appreciate some help.

 

I received and invitation for an interview, we are still discusing some details, but I can't see if client is payment verified, and client history, reviews, etc.

Captura de pantalla 2017-07-10 13.27.50.png

How or where I can see this so needed and important information.

 

Thanks in advance,

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
4 of 12

Hi Elba,

 

This is a known issue and our engineers will be releasing a fix for it soon. Meanwhile, you can use the following workaround to see the job details and submit a proposal:

 

- Copy the url of the job posting

- Log out of Upwork

- Paste the url and access the visitor view of the job

- In a new browser window, log back into your Upwork account

- Go back to the visitor view of the posting and click "Submit Proposal"

 

Sorry about the inconvenience.

~ Valeria
Upwork
emiguelina
Community Guru
Elba A Member Since: Feb 28, 2017
5 of 12

Hi Valeria, thanks for you reply, but it did not work, job has not a visitor view of the posting see attached. (Note: I already sent a proposal). Even though I had not been offered the contract, I must know if client is payment verified in order to continue with process...

 

Edited to add: I did this with two different browser (Firefox and Chrome).

 

 

Captura de pantalla 2017-07-10 14.06.54.png

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
6 of 12

Elba,

 

If you've already submitted your proposal, are you able to see it on this page? Does it have the same coding error in the client's information?

~ Valeria
Upwork
emiguelina
Community Guru
Elba A Member Since: Feb 28, 2017
7 of 12

Yes, Valeria I can see my proposal and Active Candidacy:Captura de pantalla 2017-07-10 14.29.32.pngand then:

 

Captura de pantalla 2017-07-10 14.32.14.png

 

and then I clicked "View Job Posting":

 

Captura de pantalla 2017-07-10 13.27.50.png

 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
8 of 12

Elba,

 

In your proposal on the right side you'll all the information about the client including whether or not they are verified. According to your screenshot, this client's payment method is verified.

~ Valeria
Upwork
emiguelina
Community Guru
Elba A Member Since: Feb 28, 2017
9 of 12

Yes, I saw that, but was uncertain with the last screen. Thanks.

 

Edited to add: He!y! my post was moved to this thread, but that was not my case, I submited my proposal with no problem, just uncertain about the verified payment status of the client in one page and no information available on the other, the difference between one page to another is strange.

aaron_luigi
Community Guru
Aaron Luigi L Member Since: Dec 28, 2014
10 of 12

Sorry to hear that inconvenience, Elba. Can you please send me a Private message with your account details so I can check this further for you? Thanks!

- Aaron
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