Hi Mahmoud,
I checked your account and can see that you were being asked to complete a video-chat profile verification last year. You should still be able to access the team's email to you it via your email inbox or under My Requests on this page.
Please follow the instructions on the email to complete your verification, and to lift the limitation on your account. Once done, you should already be able to start bidding for jobs in the marketplace.
~ Avery
