Can't upload image.

[wang_zhang]

Hello Community Gurus,

I jumped to this platform about 10 days ago. now I just found the strange thing.

When I took a proposal, the client needed some samples. So I uploaded the sample code file. But when I did it, I got an error "can't upload image - Sorry, we were unable to save your attachment."
what's this error? It means that I wouldn't upload any files in the future?

If so, how can I solve this problem?

please help me and teach me.

Thanks,

Wang

[vladag · Accepted solution]

Hi Wang,

Where exactly are you getting this error, in Messages? Please try clearing your cache and cookies, using a different browser and let us know if you're still seeing the error. Also, note that asking for free work is a violation of Upwork ToS and you can flag a job and select this reason directly from the job post page. Please review these resources for more information on how to use our platform.

[wang_zhang]

I got the error, when i took a proposal(cover letter). yeah, I cleared the cache and cookies of chrome. But it still doesn't work. May I use the different browser? 
When I upload zip and png extentions, it works. But upload .txt and .html, it doesn't work.
Is it same among other freelancer or only me?

[vladag]

Hi Wang,

Please try using a different browser and share the file with the agent who will follow up with you soon to take a look.

[wang_zhang]

well...

I tried it on Firefox, but it was still same. I can't upload the file.

[sagorahmad]

Also, I face the same problem.

[g_vasilevski]

Hi Sagor,

Could you try to clear your cache and cookies or log in via another browser to submit a proposal. Thank you.

[viniciusbrbio]

I'm receiving the same msg. If I put the file in zip format, works fine.