I'm trying to upload a photo of myself but it's not recognizing that the photo is a jpeg and it's not allowing me to upload it. I've tried with a different browser and I've cleared last hour of history. The photo is only 2.5 MB, yet the open button does not light up; my only option is to press cancel. What am I doing wrong?
Solved! Go to Solution.
Can you please resize the image to 250x250dpi and crop it to include only your head and shoulders. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies or using a different browser to check if the problem persists. Thank you.
May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue.
Let us know if the issue persists.
Recently, we hosted an event with Upwork's Engineering Lead, Mike Maietta. In this event, we introduced this new tool, and Mike demonstrated how to use it and answered questions.Learn More
Upwork partnered Red Bay Coffee and artists commissioned from our own platform to bring the Wake and Make blend to life. We asked the creatives to share their freelancer journeys.Learn More
Virtual Talent Bench enables you to easily discover and connect with talent. Learn more about building custom lists of talent, adding tags, notes, and more to move your business forward.Learn More
Loom addition in messages provides more ways to easily communicate and share information on Upwork!Learn More