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Can't upload profile photo!!

sardaana
Active Member
Sardaana S Member Since: Mar 10, 2019
11 of 26

The same issue. Please help.my photo.jpg

sardaana
Active Member
Sardaana S Member Since: Mar 10, 2019
12 of 26

Sorry. Don,t know why but suddenly it's worked. 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
13 of 26

Hi Sardaana, 

Happy to know that this has been resolved already. Let us know if our team can assist you further.


~ Avery
Upwork
globalwarme
Active Member
Paul W Member Since: Dec 28, 2017
14 of 26

I am having the same problem and have tried the suggested troubleshooting solutions to no avail.  Can someone please contact me to help with this

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
15 of 26

Hi Paul,

 

Could you please share the exact error message you are getting when trying to upload the profile image?

~Nina
321d3460
Active Member
Mahnoor M Member Since: Jan 8, 2021
16 of 26

Hello I am unable to upload my profile picture. Please help

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
17 of 26

Hi Mahnoor,


I would recommend to try and clear your cache and cookies or log in via another browser to upload your photo. If you`re still experiencing any problems on your end, please share the text of the error message you`re receiving. Thank you.

~ Goran
Upwork
321d3460
Active Member
Mahnoor M Member Since: Jan 8, 2021
18 of 26

I have tried multiple times and with 10 to 12 pictures.

It is notifying that select a different image.

Please fix this issue as I am unable to submit my profile.

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
19 of 26

Hi Mahnoor, 

Please follow the instructions I`ve shared in my previous post. If you`re still experiencing the same problem after this, please capture a full screenshot from your end so that I can investigate it further. Thank you.

~ Goran
Upwork
aresoa
Active Member
Aresoa J Member Since: Jan 23, 2021
20 of 26

Hello!

I'm facing the same trouble.

Did you resolve your problem ?

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