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tarekrahman1
Community Member

Can't use connects while applying for jobs

In every job circular, it says I have 0 available credit and thus can't submit any proposal. Although there are 90 connects available in the connects history section. When I click the submit proposal button in a job the notice I receive is "To submit a proposal to this job, contact your manager about buying additional Connects". There's also a notice on top of connects history page which is "These Connects transactions are from your freelancer activity. Since you are now exclusively an agency contractor, you can only view them". My agency manager looked into the members' settings and it says that I can apply for jobs regardless of my member status.

ACCEPTED SOLUTION
pradeephele
Moderator
Moderator

Hello Tarek,

 

If you are an Exclusive agency member, you can apply to jobs using agency connects only. Kindly request your agency owner to purchase connects to allow you to apply to jobs as Exclusive agency member. The 90 connects visible on your Connect history section are from your freelancer account which cannot be used by Exclusive agency members.

 

Thank you.

Pradeep H.



Upwork

View solution in original post

3 REPLIES 3
pradeephele
Moderator
Moderator

Hello Tarek,

 

If you are an Exclusive agency member, you can apply to jobs using agency connects only. Kindly request your agency owner to purchase connects to allow you to apply to jobs as Exclusive agency member. The 90 connects visible on your Connect history section are from your freelancer account which cannot be used by Exclusive agency members.

 

Thank you.

Pradeep H.



Upwork

Pradeep H, Thanks for the solution.
Purchasing connects for an agency requires a premium subscription. I and my manager are thinking about changing my status from Exclusive Member. Could you please tell me the downsides if we do so?

Hello Tarek,

 

You can change from Exclusive Agency Relationship to Non-Exclusive Agency Relationships. This will allow you to work independently and as part of your agency. You can refer to the Non-Exclusive Agency Relationship section on this help article to know more. 

 

Thank you

Pradeep H



Upwork
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