May 5, 2019 04:35:05 AM by Julie O
Hi I'm trying to verify my account but am running into trouble. I remember trying to upload government I.D. but it did not work. Now I'm getting a message that says 'After previous attempts, you are currently not eligible to verify your location. Please contact customer support."
I can't find a way to contact customer support without being repeatedly directed to this forum. Any help would be much appreciated.
Thanks.
May 5, 2019 05:18:05 AM Edited May 5, 2019 05:18:48 AM by Md.Omar F
Julie O wrote:Hi I'm trying to verify my account but am running into trouble. I remember trying to upload government I.D. but it did not work. Now I'm getting a message that says 'After previous attempts, you are currently not eligible to verify your location. Please contact customer support."
I can't find a way to contact customer support without being repeatedly directed to this forum. Any help would be much appreciated.
Thanks.
Hi Julie, Can't you create a support ticket ?
May 5, 2019 05:50:57 AM by Aleksandar D
Hi Julie,
One of our team members reached out to you already via support ticket to assist you with your verification.
Thank you.
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