Jan 13, 2020 08:34:32 AM by Billie K
Hi, I've been trying to buy new connects today using my credit card but it didn't work so, I tried my friend\s card but it didn't work as well, however, I've removed my friend's card and linked my card again, now I see an alert message at my profile saying that I have to verify my identity but the form has my friend's name and it's read-only now I don't know how to verify my identity when it's asking for my friend's ID?
Jan 13, 2020 09:12:07 AM by Bojan S
Hi Bahija,
We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.
Thank you for reaching out to us.