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91251eef
Community Member

Can we ensure fees will not be connected now that we have made two separate accounts

Hi, we have an issue with invoices from Upwork regarding payment. We have freelancers that work with our Marketing team and one freelancer that works with our Development team. We get invoices for all their services, but the fee invoice is delivered on an invoice where all their invoices are summed up. So for instance, if we have Kate (Marketing) that we paid $5 and John (Marketing) that we paid $10 and then George (Development) that we paid $20, we will get three invoices, one per each and then another invoice for $36,05 that contains the $35 for all three of them plus a fee for all three of them, that is $1,05. To prevent this from happening and getting invoice per person per fee, we made two separate Financial Accounts. One for Marketing and another for Development. Is this the solution we have been looking for? 

ACCEPTED SOLUTION
AleksandarD
Community Manager
Community Manager

Hi Kristijana,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

View solution in original post

2 REPLIES 2
AleksandarD
Community Manager
Community Manager

Hi Kristijana,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

Thank you!

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