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Cancel Client Refund Request and File a Dispute

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Active Member
James A Member Since: Dec 28, 2018
1 of 3
I can't find the "I do not want to approve this request and want to file a dispute" button as suggested in previous replies. I have resolved the issue with my client amicably and we're ready to move on with other projects. But I can't cancel the friend request, neither can my client too. How do we go about it.
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Community Guru
Jennifer M Member Since: May 17, 2015
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James A wrote:
I can't find the "I do not want to approve this request and want to file a dispute" button as suggested in previous replies. I have resolved the issue with my client amicably and we're ready to move on with other projects. But I can't cancel the friend request, neither can my client too. How do we go about it.

You have to wait for a mediator. Tell the mediator when they create the area where the three of you can discuss that you've come up with a deal.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 3

Hi James, 


I checked your account and I was unable to find the refund request you are referring to. Could you please confirm for what contract the request was filed?


-Avery
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