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ayman_s_ibrahim
Community Member

Cancel Freelancer Plus and get refund

Hello My name is Ayman

My Freelancer Plus plan was automatically renewed 1 day ago. but i dont have any idea about why they renewed without my permission
How do I go back to basic and get a refund?

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Ayman,

 

When you upgrade to Freelancer Plus your plan is automatically renewed every month. We'll have one of our agents reach out to you via support ticket in order to assist you further with your request.

 

Thanks!

~Andrea
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