Cancel Membership

[sak9279]

Hey, I meant to downgrade my membership for this month as I still have previous connects left and currently don't want more. I was charged a few hours back and haven't used any of the new connects since. Please can these new ones be taken off my acount and can I be refunded the amount. I will upgrade again when required. 

[g_vasilevski · Accepted solution]

Hi Sakshi,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan. Thank you.

[sak9279]

Thank you for your consideration! I will wait to hear from the team and appreciate this. Thanks!