My membership was renewed yesterday July 15th, but I wish to cancel membership and get a refund please. I cannot find a direct email address to your accounts department to do this. Can you help please?
You should be able to upgrade your membership plan by visiting your Membership & Connects page (Settings > Membership & Connects), and clicking on the "View or Edit Membership Plan" button.
Regarding your question about refunding, I have notified the Customer Support Team and they will reach out to you to assist you further.