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Masood's avatar
Masood I Community Member

Cancellation of Upwork Plus and Refund

Dear Team,
Upwork charged today amount for renewal of membership which I dont want to continue please cancel my membership and reverse my amount which is charged today.

Regards,
3 REPLIES 3
Nikola's avatar
Nikola S Retiring Moderator

Hi Masood,

 

 I shared your request with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

 

~ Nikola
Azmi's avatar
Azmi A Community Member

I share the same issue, my Upwork Plus was automatically active and after using the services I was charged the monthly fee today for another month. I know I will not be using Upwork as often thus I have switched to basic membership type. I want to get refunded and thanks for the help. 

Goran's avatar
Goran V Retired Team Member

Hi Azmi,

 

Our team will reach out to you via ticket as well and will assist you further with your Plus plan charge. Thank you.

~ Goran
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