Cancellation of payment request

[lee_tanho]

Hello, 

I would like to cancel a withdrawal request I made today.  The withdrawal is not processed yet. 

Could you help me?

Thanks.

[AleksandarD]

Hi Tanho,

Unfortunately, we can't cancel the withdrawal. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

Thank you.

[f7daae21]

Hi, I also need help

[JoanneP]

Hi Yugie Henson,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.