Cannot End Contract

alimoaz56 · ‎06-29-2021

I did work for a client and my work diary says that 1 hr work has been logged. But now after finishing the job, I was going to end contract but it said, "Are you sure you want to end this contract? You have not logged hours and will not receive payment." Why I am getting this message? Please somebody guide me here. Thanks.

petra_r · ‎06-29-2021

Ali Moaz M wrote:
I was going to end contract but it said, "Are you sure you want to end this contract? You have not logged hours and will not receive payment." Why I am getting this message?

There seems to be a bug where the system thinks you haven't logged time yet if no payment has been made. Why are you in such a rush to end the contract? Why not wait until payment has been processed next Monday and then let the client end the contract.

BojanS · ‎06-29-2021

Hi Ali Moaz,

I apologize for the inconvenience this caused you. I can confirm that our engineers are investigating why contracts closed within the first work week show this way. Meanwhile, as a workaround, we recommend that you wait until the end of the Work Week to close the contract so that you could leave feedback.

We appreciate your patience and understanding!

~ Bojan