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Karla's avatar
Karla E Community Member

Cannot Log In

I cannot login on my Upwork account. Please help resolve this. 

 

You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.

5 REPLIES 5
Joanne's avatar
Joanne P Moderator

Hi Karla,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
Kitti's avatar
Kitti E Community Member

Hi Joanne, I cannot access the ticket you sent because I cannot use my account in Upwork. I just signed up new one now just to reply. I need to access my old account because my contract was there.

 

Karla

Joanne's avatar
Joanne P Moderator

Hi Karla,

 

Please know that the same email was also sent to the email address associated with your Upwork account. You may check your inbox and reply directly from there. Thank you!

~ Joanne
Upwork
Kitti's avatar
Kitti E Community Member

Hi Joanne , How long is the turn around time? I need to log my hours so i can receive  my pay. 

Goran's avatar
Goran V Retired Team Member

Hi Kitti,

 

Rest assured, our team will follow up with you as soon as possible and will assist you further with your original account. Thank you.

~ Goran
Upwork
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