Cannot add Bank Account

[9bd77065]

When I try to add my bank account in the "Get Paid" section, it just shows the loading circle. I tried other browsers and clearing cache, neither of those has worked. 

Please let me know what I need to do. 

Thanks

[JoanneP]

Hi Kareesha,

I've requested the help of our team. One of our agents will reach out and assist you directly via a support ticket. 

[corissajoy]

I am having this same issue!

[9bd77065 · Accepted solution]

Hey Corissa, 

They had me try again in Incognito mode. That worked for me. 

[erinlair]

Clearing cache and incognito mode did not work for me. I am also having this issue. 

[BojanS]

Hi Erin,

We’ll have one of our agents reach out to you via a support ticket to assist you with your concern. 

Thank you for reaching out to us. 

[PradeepH]

Hello Corissa,

I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you.

Pradeep H.

[jackmcgoldrick]

I'm having the same issue. I've tried different browswers with and without ingonito mode. Help, please.

[AndreaG]

Hi Jack,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

[jackmcgoldrick]

Thanks.

[rizwan-ts]

Hello Community!
I too have the same issue, I tried doing it on the incognito mode but that still didn't work for me. It is loading and loading for a long time and then does nothing.
Need help!

Thank you.

[AndreaG]

Hi Rizwan,

Someone from our team will reach out to you via support ticket in order to assist you further.