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annika-schuecke
Community Member

Cannot get paid although i did tax settings

Hi, is there any real person to answer my questions??? Because I dont find help in this only computer based system.

I cannot get paid because the ssystem always asks me to do my tax settings -- but I already did them. So I dont know what to do more. It makes me crazy.

 

I am not from the US and I put that I dont have a VAT. But the system does not pay me.

 

thanks for everyone who can help me.  Greetings, Annika

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Annika,

 

I just checked this for you and looks like you were able to withdraw your funds. I'm not able to replicate the issue you're describing. 

 

May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue.

Let us know if the issue persists.

Thank you.

~ Bojan
Upwork
annika-schuecke
Community Member

Hi, yes I solved it. The problem was that I didnt fill in something in the Company name field becasue I dont have a company. So nnow I put my own name and now it works.



Thanks for answering!



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