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5db60d0a
Community Member

Cannot log in to my account, because i changed my mobile number

I had to make this account just to submit a support ticket. I can't log into my account because Upwork is requiring me to verify by text. I have a new phone number and I cannot do this. How can I access my account?

3 REPLIES 3
JoanneP
Moderator
Moderator

Hi Aleksandar,

 

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket

~ Joanne
Upwork
5db60d0a
Community Member

Thank you for your response, when i click on "support ticket" i got this error in adress bar "about:blank#blocked"

 

My account is on this email: **Edited for Community Guidelines**

 

I need to access it as soon as possible please.

 

Thank you,

Aleksandar

Hi Aleksandar,

 

I'm sorry for the confusion. One of our team members will reach out to you directly via email to assist you further with your account.

 

Kindly close your newly created account in order not to violate Upwork's Terms of Service.

 

Thank you.

~ Aleksandar
Upwork
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