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3769541d
Community Member

Cannot login with my mail

Greetings!

Note, I've created this account, just to be able to make a support request here. I have an issue logging in with my one and only account. The thing is, I've had this previous email which I closed as an account, because I was registered as a client, and I wanted to register as a freelancer. Now, whenever I attempt to login with that email, it says that it's an invalid USERNAME. I tried to create the account using that old e-mail, but it says that the e-mail already exists/is registered. Not sure what to do.

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Kristian,

 

I'd like to check this for you. Please send me a PM with the details of the account you're referring to so I can check. 

~ Joanne
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