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Cannot provide address

runningonjoy
Active Member
Kelly G Member Since: Jul 15, 2020
1 of 4
i need to actually contact someone who can update my address. Someone finally updated my country to Austria but it is still asking for a state and not recognizing my city and address. Someone needs to manually enter my address and phone number.
martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
2 of 4

Kelly G wrote:
i need to actually contact someone who can update my address. Someone finally updated my country to Austria but it is still asking for a state and not recognizing my city and address. Someone needs to manually enter my address and phone number.

Just put in your federal state, that should work. 

runningonjoy
Active Member
Kelly G Member Since: Jul 15, 2020
3 of 4
There is only a dropdown menu for State and it only includes US states. It is a required field. It also will not recognize my street address. There is also no ability to change the country code for my phone number.
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 4

Hi Kelly,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you. 

~ Joanne
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