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8b353364
Community Member

Cannot see my monthly free connects on my profile

hi there, 

I have received an email that I am given the monthly free connects but I did not get them on my account. Why is this happening?

ACCEPTED SOLUTION
AndreaG
Moderator
Moderator

Hi Aamna,

 

I checked and it doesn't look like your billing cycle will be renewing until April 27th. Please know that Connects are added to your account at the start of each billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

~Andrea
Upwork

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AndreaG
Moderator
Moderator

Hi Aamna,

 

I checked and it doesn't look like your billing cycle will be renewing until April 27th. Please know that Connects are added to your account at the start of each billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

~Andrea
Upwork
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