Dec 4, 2020 02:10:58 AM by Angie T
Dec 4, 2020 02:18:32 AM by Goran V
Hi Angie,
Could you try clearing your cache and cookies or logging in via another browser? If you`re still experiencing the same problem after this, let me know here. Thank you.
Jan 7, 2021 10:32:43 PM by Joanne P
Hi Srishti,
I'm sorry for the trouble you had. I've shared your concern with our team. One of our team members will reach out and assist you directly via a support ticket.
Dec 28, 2020 03:14:35 AM by Joanna Fatima A
Yeah me too. It keeps on saying this value should be true. I can't even change my profile settings or tax info. Tried changing it on my phone but still same issue.
Dec 28, 2020 03:36:19 AM by Aleksandar D
Hi Joanna Fatima,
One of our team members will reach out to you directly via email to assist you further.
Thank you.
Dec 28, 2020 03:29:35 PM Edited Dec 28, 2020 04:57:14 PM by Joanne P
Thank you very much.
Arnold reached out to me yesterday. I tried following the intructions he gave. It still doesn't work
See attached picture below:
Still doesn't work. Please help
Dec 28, 2020 05:21:58 PM by Joanne P
Hi Joanna Fatima,
I have followed up with the team about your concern with the security question. One of our agents will update your ticket to assist you directly.
Jan 17, 2021 12:42:15 PM by Nathan L
Jan 17, 2021 03:47:14 PM by Luiggi R
Hi Nathan,
I'm sorry to hear you've had trouble resetting your security questions. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Jan 26, 2021 12:54:33 AM by Ahmed T
Hello!
I am also facing the same issue. Kindly, please direct one of your agent to reach out to me. Much thanks!
Jan 26, 2021 01:03:11 AM by Aleksandar D
Hi Ahmed,
One of our team members already reached out to you directly via email to assist you further with your account.
Thank you.
Jan 30, 2024 10:59:11 AM by Anthony J
I am also having this issue. Please have one of your team members reach out to me. I have already tried clearing cache, clearing cookies, multiple browsers, mobile app, web page. Same issue.
Jan 30, 2024 03:28:57 PM by Arjay M
Hi Anthony,
Thank you for reaching out. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
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