Nov 2, 2020 06:39:21 AM by Zhen S
I entered my name, birthday and the image for front side of ID card.
When I submit information, it shows "This should only take a minute.
But I can't get result after waiting about 15mins.
How can I solve it?
Thank you.
Solved! Go to Solution.
Nov 2, 2020 07:01:08 AM by Aleksandar D
Hi Zhen,
I checked but couldn't replicate the issue you are experiencing. Could you please try to clear your cache and cookies or using a different browser? If the problem persists after trying that, please let us know so that we can assist you further.
Thank you.
Nov 2, 2020 07:01:08 AM by Aleksandar D
Hi Zhen,
I checked but couldn't replicate the issue you are experiencing. Could you please try to clear your cache and cookies or using a different browser? If the problem persists after trying that, please let us know so that we can assist you further.
Thank you.
Nov 2, 2020 07:40:26 AM by Zhen S
Thank you Mr. Aleksandar.
I cleared cache twice, and I could submit.