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Cannot update Activity codes

aristea194
Active Member
Aristoula P Member Since: Jun 2, 2016
1 of 8

Hello,

 

I wanted to update the memo in some timeslots in my Work diary just a few moments ago, but it does not work. I also tried in incognito mode and on my smartphone. Any ideas? This is pretty urgent since I will not be able to update them after noon UTC.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 8

Hi Aristoula,

 

You should be able to edit the memos. Are you receiving any errors? Could you please share a screenshot so that we can check?

Thank you.

~ Aleksandar
Upwork
eridle
Active Member
Elizabeth I Member Since: Jan 11, 2020
3 of 8

I am having this issue as well today. I have not been able to add a memo to my Work Diary entries for tracked time. When I click on the green bar to enter the memo, it just refreshes the page.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
4 of 8

Hi Elizabeth,

 

Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?

 

~Andrea
Upwork
stlflores
Active Member
Samantha Tabitha F Member Since: Jun 9, 2021
5 of 8

Hi,

 

Same problem here. Is it fixed on your end??

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
6 of 8

Hi Samantha,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
tekguru
Active Member
Teri R Member Since: Apr 21, 2017
7 of 8

I set up activity codes long before they were a part of the upgraded service. I would like to delete all of them, but my attempt to edit them simply asks me to upgrade, which I don't need. How can I delete all activity codes?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
8 of 8

Hi Teri,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
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